Gallup concluded that 71 percent of all employees are either “not engaged” or “actively disengaged.” In simple terms, most workers are producing far less than they were capable of producing.
The problem of disengagement can become even more pronounced during the summer months or any time there is an economic slowdown. Employee attention tends to wander off to those “those lazy, hazy, crazy days of summer” rather than their work responsibilities
So what can you do to keep your employees engaged, their morale high and performance at its peak during times of distraction?
1. Recognize disengagement.
You can’t fix it if you don’t even know it exists. Fortunately, it’s visible. You see it in their eyes.
As Eric Allenbaugh writes in HR Magazine, there are two eye patterns that indicate disengagement.
There are the glazed eyes. As one 42-year-old manager said, “It stopped being fun here 16 years ago.” His glazed eyes and numb spirit said it all.
There are the beady eyes. A bright, yet disenchanted three-year employee said, “This place sucks, and I can hardly wait to get out of here.” Her beady eyes communicated a strong message of discontent.
I would add a third: distracted eyes. By simply looking at someone, you can tell if they’re mentally present or somewhere else. This is especially common during the summer or when business is slow.
September 2, 2015 in headlines