If your employees are silent – when you don’t hear any ideas or complaints – beware. Your best and brightest could be getting ready to walk out the door. As a small business owner or entrepreneur, one of the best ways to retain talented employees is to foster a culture of voice – where employees aren’t afraid to speak up.
A culture of voice exists when employees know they can share ideas, concerns and opinions. With a culture of voice, every employee believes they are valued and their voice has merit. They know they can contribute ideas – even half-baked ones, propose solutions and share recommendations without fear of retribution of retaliation. When voice matters, employees’ sense of significance increases, resulting in emotional commitment.